Product: Management and Development
https://www.pmd.igdp.org.br/journal/pmd/article/doi/10.4322/pmd.2012.010
Product: Management and Development
Original Article

Quality in the combat: the QFD in support to design of tactics

Emanuel Alexandre Moreira Pessanha, Luís Gonzaga Trabasso

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Abstract

Currently, the international public opinion condemns collateral damages incidents related with warlike activities. In this sense, the present work suggests the use of the Quality Function Deployment (QFD) method in the conception and development of tactics, with the intention to improve quality in the combat by minimizing the damages provoked by wars. To this end, initially, general considerations regarding the development of tactics, QFD and morphological matrix are described, followed by the examination of the proposal under the focus of the productivity frontier. In conclusion, the QFD current application is helpful to improve the tactics involved, equipment selection and to put into practice the perceived procedures to minimize collateral damages, offering better quality to combat actions.

Keywords

QFD, product development, tactic
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